What does Flawless Design use as a back-end for the online stores it develops?

Flawless Designs generally uses a highly modified version of OSCommerce as a base and then further tailor it to our customer's needs with custom programming as needed. We strive to create any solution a client needs and feel this method offers us that ability.

Which payment gateway does Flawless Design recommend for its clients?

We've had a great deal of success with and highly recommend Authorize.net, however, we can implement a wide variety of payment gateways as the need arises. Please e-mail support@flawlessdesigns.com to see if we can support your particular payment gateway.

How do I get into and edit an order that has been placed on my site? (Update the status, add a tracking number, etc)

You first log into your store's administration panel. Once you are there, you click "Customers" on the left menu, then "Orders". You select the order you wish to view or edit and select "edit". This will allow you to make any neccesary changes to the order. If you noticed, while on the order screen with an order selected, you also have the option, among others, to easily generate invoices and packing slips for your use. You will hopefully be spending a lot of time on this screen.